Management Certificate

Designed for students who want a concentration in the area of management and management-related subjects. This may be used to further their present careers or to augment a degree already held in a different subject area. Credits earned can be used for transfer into the Associate in Science Degree Management Program or as transfer credits to other institutions.

Learning Outcomes

Upon successful completion of all program requirements, graduates will:

1. Demonstrate basic knowledge of management, human resources, marketing, accounting, business law and CIS in a management position or business ownership
2. Organize thoughts and ideas and communicate, using proper business writing techniques as well as verbal presentation skills, in a manner that can be easily understood in the business environment.
3. Demonstrate a responsible attitude in relationships with employers, fellow employees, teams and the internal and external organizational influences.
4. Solve mathematical problems related to various aspects of management including accounting and other phases of business ownership.
5. Understand and practice the four managerial functions of planning, organizing, leading and controlling, as well as the nature and responsibilities of the changing roles of managers.
6. Develop an understanding of the decision-making process and demonstrate effective, ethical and legal decision-making.
7. Have a working knowledge of marketing plans, including target markets, segmentation, sales, advertising, promotions and public relations.
8. Demonstrate an ability to define management problems, examine alternatives and decide on the best course of action.
9. Develop a personal philosophy of management, in order to perform as a manager, coach, leader, or business owner.
10. Develop an understanding of the nature of change, how to manage change and how to adapt to the accelerating global environment.
11. Demonstrate an understanding of the competitive pressures brought by effectiveness, efficiency and innovation issues on organizations.
12. Have the ability to interpret and choose the appropriate follow-up on management information from various sources such as financial statements, annual reports and publications.
13. Understand the importance of proper customer service techniques in order to be competitive in today’s local and global marketplaces.
14. Demonstrate interpersonal skills, such as teamwork, problem-solving, conflict resolution, leadership, motivation, cultural diversity and communication that are required in the work place.
15. Understand the historical foundations of management and the evolution of the “new” workplace and the “new” manager, now known as a “coach”.
16. Apply critical thinking and creativity in solving business problems.
17. Create effective business plans.
18. Train employees in proper customer service techniques.

Contact Information

Nancy La Guardia Program Coordinator Management Room 1030 nlaguardia@capitalcc.edu (860) 906-5174